At Kardia Systems (registration number 2024/431347/07), protecting your privacy isn't just a legal requirement – it's fundamental to how we do business. We believe your personal information should stay personal, which is why we've never sold, shared, or traded contact details with third parties for marketing. That's simply not how we operate.

This policy explains exactly what information we collect, why we need it, how we use it, and most importantly, how we protect it. We've written it in plain English because privacy policies shouldn't require a law degree to understand.

When you contact us through our website or request information about our services, we collect the details you provide – things like your name, email, and project requirements. We use this information solely to respond to your inquiries, share relevant updates about our work, and occasionally follow up to ensure you're satisfied with our service. Your trust matters to us, so we never share this information with anyone else.

Like most websites, we use Google Analytics to understand how visitors interact with our site – which pages are popular, how long people stay, and general location data. This helps us improve our website experience, but all data is anonymized and we cannot (and do not try to) identify individual visitors. We've configured our analytics to respect your privacy as much as possible.

Occasionally, we send newsletters highlighting our latest projects or industry insights. These aren't frequent – we respect your inbox. When we do send them, we track basic metrics like open rates to improve our content. Every email includes an easy unsubscribe option, and we honor those requests immediately.

Your data belongs to you, period. Want to see what information we have? Need to update something? Want us to delete everything? Just email us at info@kardiainc.co.za and we'll take care of it promptly. No hoops to jump through.

We may update this policy as our business evolves or regulations change, but we'll always keep it straightforward and honest. This version was last updated in January 2025 and complies with GDPR and South Africa's POPIA legislation.